We’re excited to announce that Oil Can Henry’s in College Place, WA, has been honored for its exceptional customer service!
Owner Sid West and his team of friendly, trained technicians were recognized at the Walla Walla Valley Chamber of Commerce’s 6th Annual Business Awards Showcase on September 19. A story about the awards in the local Union-Bulletin newspaper included the following:
Sweet Service Awards, sponsored by Sykes: Oil Can Henry’s. The award recognizes a business or nonprofit organization with exceptional customer service through all aspects of sales. There are no waiting rooms at Oil Can Henry’s. As part of its business model, operators tend to customers in the comfort of their own vehicles with a free newspaper while technicians service vehicles with oil changes and other preventive maintenance. The College Place center, a franchise of the business formed in 1978, installed special air filling equipment so technicians can fill any spare tire to which they have access while servicing vehicles. This feature was added after technicians noticed customers’ spares were routinely low or flat. The service has since been adopted by other service centers.
Congratulations to Sid and his hard-working team. You make all of us at Oil Can Henry’s proud!